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How Can I Contact the Insurance Department? |
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The Pennsylvania Insurance Department actively supervises and regulates title insurance pursuant to The Insurance Company Law of 1921 - 40 P.S. §§910-1 to 55. Consumers are welcome to contact the Department for any matter. If you have a specific complaint which you have not been able to resolve with your title provider, please include the company name, address and your file number in your letter to the Department.
Via the internet: https://www.insurance.state.pa.us/dsf/complaintform.html
Via e-mail:
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Via telephone: toll-free, automated consumer hotline, 1-877-881-6388. Callers can leave a message, and your call is returned in less than two business days.
Via U.S. mail and other telephone options:
Harrisburg Regional Office
1209 Strawberry Square
Harrisburg, PA 17120
Phone: (717) 787-2317
Fax: (717) 787-8585
TTY/TDD: (717) 783-3898
Philadelphia Regional Office
Phone: (215) 560-2630
Fax: (215) 560-2648
TTY/TDD: (215) 560-2471
Phones are staffed during normal business hours (8:00 am – 4:30 pm) Monday through Friday.
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